Volunteer in Our Space

Direct Service Drop-in & Helpline volunteers are the backbone of the Women’s Center.

We have only one full-time paid staff in direct service, and rely on over 147 drop-in volunteers each year to staff our Center.
Currently, between 50-65 volunteers donate their time for 2-15 hours a week to run our Drop-In & Helpline Program, 55-hours a week (Mon-Fri 10am-8pm and Saturdays 10am-3pm). This is where our biggest need is for volunteers. If you’re interested in volunteering in the drop-in & helpline, scroll down to learn more about what we’re looking for & see how to apply. Please note that we have regularly scheduled mandatory orientation trainings for the Drop-In & Helpline.

Internships are also available for school credit or for no school credit, and follow the same basic template

click here to learn more about interning

Think you might be a good fit? Before applying, please read below:

Some days are quiet, and others are hectic and emotionally charged. Just your presence alone allows us to stay open. There will be busy days as well as days with plenty of downtime. We expect volunteers to be flexible and able to adapt to center needs and encourage all volunteers to check in with their supervisors for support. Volunteers receive ongoing support and education through regularly scheduled trainings, volunteer meetings, and supplementary trainings sessions. Additionally, volunteers receive regular check-ins from either our Volunteer Manager, Anna Plotkin-Swing, or our Director, Jessye Kass. 

We require a 6-month commitment at the Center with at least:
One 3-hour day-shift (M-F 10am-6pm, S 10am-3pm) per week -OR- One 2-hour evening shift (6-8pm) per week

The Cambridge Women’s Center serves primarily vulnerable, housing-insecure, socially isolated, and low-income women in the Cambridge and Greater Boston area. Volunteers are depended on to staff the Center at all times. As a drop-in & helpline volunteer, you will:

  • Perform regular walk-throughs of a four-story home and record center data

  • Participate in cleaning, organizing, and other household tasks

  • Be a present advocate that is available to support our members by having conversations, maintaining a welcoming center environment for all members, and providing material supports

  • Help with special projects as interest and time allows

  • Provide emotional support to members both in-person & on the phone

  • Assist members with resource referrals and small projects

  • De-escalate conflicts and enforce policies when necessary

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I was able to help a person with a much needed employment insurance application. She was beyond thankful, and I was so happy to know that I had helped in a real way.
— CWC Volunteer, 2019

We are currently accepting applications for our Fall cohorts of drop-in & helpline volunteers:

Each cohort of volunteers begins by attending an initial, mandatory day-long training

Our next trainings will be:
Saturday, November 9th - 10:00am-4:30pm
You must be able to attend a mandatory training in order to volunteer with us. 

Please note exceptions to mandatory trainings can only be considered if an applicant has completed extensive social service training or works in case management.

Questions? Email our Volunteer Manager, Anna at anna@cambridgewomenscenter.org

Want to donate your time in other ways?

If you’re looking for another way to volunteer or contribute, check out our Other Ways to Volunteer and Support Us pages to learn more!

  • Lead a group or workshop

  • Participate in a Day of Service

  • Become a Board Member

  • Contribute to our Center resources